Welcome to the Emerson Heights Resources page! We’ve compiled this information to help you easily find answers to common questions and connect with valuable services both within our wonderful neighborhood and across the city of Indianapolis.
About Emerson Heights
- EHCO Facebook Group: Join our active Facebook group to stay up-to-date on neighborhood happenings, connect with your neighbors, and share information. Join us Here
- Quarterly Newsletter: Our newsletter is delivered right to your door, keeping you informed about upcoming events, important community news, and opportunities to get involved. If you’re new to the neighborhood or not receiving it, please let us know! We also have an e-newsletter you can subscribe to, and an archive of past newsletters here.
- Neighborhood Events: EHCO hosts a variety of events throughout the year to bring our community together, including neighborhood cleanups, picnics, and monthly meetings. Check our main Events page for the latest schedule!
- EHCO Contact Information: Have a question or need to reach us? Find our contact details here.
Emerson Heights Esplanades
A unique and beautiful feature of Emerson Heights are the esplanades found on some of our streets. These are green spaces located between the two lanes of traffic with trees and flower beds. While the city officially pays crews to mow these areas for us, the areas benefit greatly from a little extra care! Help from neighbors to weed, water, and maintain these shared green spaces is always appreciated and contributes significantly to our neighborhood’s charm.
City of Indianapolis Resources
- Request Indy: For non-emergency city services, questions, or to report issues like potholes, missed trash collection, or code violations, Request Indy is your direct line to the city. You can submit requests through their web portal, mobile app, or by calling 317-327-4622 during business hours (8:00 a.m. to 5:00 p.m.) to talk with someone in the Mayor’s Action Center. [https://www.indy.gov/activity/request-indy]
- Trash, Recycling & Hazardous Waste Disposal:
- Trash Collection: Your regular trash collection service is managed by the Indianapolis Department of Public Works (DPW) and is funded through your property taxes. The city provides a trash cart. Find your trash pickup schedule and guidelines here: https://www.indy.gov/activity/trash-pickup
- Report a Damaged or Stolen Trash Cart: If your city-issued trash cart is damaged or stolen, you can report it through Request Indy: [https://request.indy.gov/citizen/request/TRASHCRT/location] Please note that if reporting a stolen cart, you may need a police report number.
- Recycling Services: Curbside recycling in Indianapolis is an optional service. You can subscribe directly with a private hauler, such as Republic Services, and pay them directly for this service.
- Republic Services Customer Service: (317) 917-7300
- Alternatively, you can utilize one of the free public recycling drop-off centers located throughout the city.
- https://www.indy.gov/activity/recycling-101
- Household Hazardous Waste Disposal (ToxDrop): The ToxDrop program allows Marion County residents to safely dispose of household hazardous waste (HHW) and electronics that cannot go into regular trash or recycling. This includes items like old paints, chemicals, fluorescent light bulbs, and old electronics.
- ToxDrop events are held on specific Saturdays throughout the month at various locations across the city. Please check the official city website for the most current schedule and acceptable items.
- Important: ToxDrop services are for residents only and do not accept commercial waste.
- Find Locations and Schedule: https://www.indy.gov/activity/hazardous-waste-dropoff-sites
- Trash Collection: Your regular trash collection service is managed by the Indianapolis Department of Public Works (DPW) and is funded through your property taxes. The city provides a trash cart. Find your trash pickup schedule and guidelines here: https://www.indy.gov/activity/trash-pickup
- Indianapolis Public Library: Our public library system offers a wealth of resources beyond just books! You can get a library card to access services like inter-library lending, allowing you to borrow materials from other library systems, and at-home book delivery for those who qualify. Our closest branch is the Irvington Library, located at 5625 E. Washington St., and it offers public computers, printing services, classes, and much more. Discover your nearest branch, library programs, and how to get a library card. https://www.indypl.org/
- Parks and Recreation: Indianapolis boasts a fantastic park system, including some great spots right in or near Emerson Heights.
- Our neighborhood is home to a lovely pocket park run by Living Faith Church on Michigan Street. If anything there needs attention or maintenance contact EHCO or the church directly and we’ll work to get it addressed as soon as possible.
- Just a short distance away, Ellenberger Park (5301 E St Clair St) is a true community hub. During the summer, it hosts events like the Farmers Market and Food Truck Thursdays. Beyond these events, Ellenberger Park offers a public pool, tennis courts, multiple playgrounds, and walking trails perfect for a walk or run.
- Christmas Tree Disposal: In the winter months (typically late December through January), Ellenberger Park’s pool parking lot is a designated drop-off location for residents to recycle their live Christmas trees. Please remove all ornaments, lights, and stands before drop-off.
- Explore other city parks, greenways, and recreational programs available throughout Indianapolis. https://www.indy.gov/agency/department-of-parks-and-recreation
- Public Safety: For emergencies, always dial 911. For non-emergencies and community engagement, here are some key contacts and resources:
- IMPD Non-Emergency Number: (317) 327-3811
- IMPD East District Leadership:
- Commander Michael Leepper
- Day Shift Captain Steve Walters
- IMPD Community Resource Officers (CROs) & Crimewatch:
- Community Resource Sergeant Tamar Harper
- Our Primary Community Resource Officer: Stacy Riojas
- Community Resource Officer Roman Williams-Ervin
- Community Resource Officer Marco Zaragoza
- Crime Watch Specialist, Steve Talley: Steve attends our monthly meetings to provide updates on crime in the area and across the city, information on IMPD events and initiatives, and updated contact information.
- Animal Control: For animal-related concerns, you can use Request Indy or call (317) 327-1397.
- Report Suspected Criminal Activity (Crime Stoppers): To report suspected illegal narcotics activity, other criminal activity, or wanted subjects anonymously, contact Crime Stoppers at (317) 327-3673, (317) 262-TIPS, or visit [crimetips.org].
- Voter Information: Register to vote, find your polling place, and get information on upcoming elections. https://indianavoters.in.gov/
Local Utility Information
Knowing who to contact for utility issues is essential. Here are the primary utility providers for Emerson Heights residents:
- Electric Service (AES Indiana)
- Report an Outage or Downed Power Line (24/7): (317) 261-8111
- Important: Always assume a downed power line is live and dangerous. Stay at least 30 feet away and call immediately.
- Customer Service: (317) 261-8222 or (888) 261-8222
- General Website: https://www.aesindiana.com/
- Report an Outage or Downed Power Line (24/7): (317) 261-8111
- Natural Gas, Water, and Wastewater Service (Citizens Energy Group)
- Report a Gas Leak or Other Emergency (24/7): (317) 924-3311
- If you suspect a gas leak: Leave the area immediately, do not use phones or light switches, and call Citizens from a safe location.
- Report a Water Leak/Water Main Break or Other Water/Wastewater Emergency: (317) 924-3311
- Customer Service: (317) 924-3311
- General Website: https://info.citizensenergygroup.com/
- Report a Gas Leak or Other Emergency (24/7): (317) 924-3311
- Call 811 Before You Dig (Indiana 811)
- Service: This is a FREE service to mark underground utility lines before any digging project (e.g., planting trees, installing fences, building decks). Digging without knowing where lines are located can be dangerous and costly.
- Call or Submit Online Request: At least two (2) full business days before you plan to dig.
- Phone: 811 or (800) 382-5544
- Website: https://indiana811.org/
Transportation
Emerson Heights offers several convenient transportation options for getting around our neighborhood and the greater Indianapolis area.
- IndyGo Bus Service: Our neighborhood is served by several IndyGo bus lines, providing accessible public transit throughout the city. You can find route maps, schedules, and fare information on the official IndyGo website. https://www.indygo.net/
- IndyGo Blue Line: Looking ahead, the IndyGo Blue Line Bus Rapid Transit project is planned for construction along Washington Street, bringing enhanced public transportation to our area. See the Blue Line page on the IndyGo website for more info https://www.indygo.net/blue-line/.
- Bike Lanes & Trails: For cyclists and pedestrians, our neighborhood is becoming even more bike-friendly! New bike lanes are soon to open on Michigan and New York Streets, offering safer routes for biking.
Construction Updates
Keeping up with local construction can impact traffic and daily routines. Here’s what we know about major projects that might affect Emerson Heights residents. We’ll do our best to keep this section updated as new information becomes available.
- IndyGo Blue Line Construction: The Blue Line project along Washington Street will bring significant changes, including enhanced bus rapid transit.
- Interstate Projects (I-65/I-70): The Indiana Department of Transportation (INDOT) frequently undertakes projects on the interstates, including patching and repaving. While these are not directly within Emerson Heights, they can affect commute times. Check INDOT’s website for the latest on I-65 and I-70 work, including weekend closures. https://entapps.indot.in.gov/dotmaps/nlri/